Resy
Resy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Resy has a 1.3 star rating from 4 reviews with 100% unfavorable feedback. Consumers report inability to log in, account and verification code errors, poor customer service, privacy and data security concerns, and a high price level. No pros listed.
Key Takeaways for Future Customers
- Expect common account and reservation issues based on Resy reviews.
- Prepare alternative booking methods if verification or login fails.
Negative Feedback / Risk Areas
- Repeated Resy customer complaints about login, wrong email/code routing, and unresponsive customer service.
- Privacy and data security worries and reports of being charged or asked to pay to resolve account errors.
Positive Feedback
No positive feedback reported; reviewers recommend avoiding the service and contacting restaurants directly for reservations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Resy has a 1.3 star rating from 4 reviews with 100% unfavorable feedback. Consumers report inability to log in, account and verification code errors, poor customer service, privacy and data security concerns, and a high price level. No pros listed.
Key Takeaways for Future Customers
- Expect common account and reservation issues based on Resy reviews.
- Prepare alternative booking methods if verification or login fails.
Negative Feedback / Risk Areas
- Repeated Resy customer complaints about login, wrong email/code routing, and unresponsive customer service.
- Privacy and data security worries and reports of being charged or asked to pay to resolve account errors.
Positive Feedback
No positive feedback reported; reviewers recommend avoiding the service and contacting restaurants directly for reservations.
Toms River, New Jersey
Problem with my account
- - Can't sign in; no account number and email not on file.
- - Codes go to wrong address; guest login requires real email.
i don" have my account number when i sign in they say My email address is not on file they sent me my email steveweing@***.com@** i try to log in as a guest they want m y real email they will send a code to my but they are sending it to the wrong address its a catch 22 I need to get into my account ref giving them credit number what can i do there is no phone number to call _Please Help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPossible complaint
- - I reserved through you for Ino Vino on 5/28/25 at 2:00pm.
- - We arrived to a closed Ino Vino and had to seek another option via email or phone.
You keep avoiding my emails. I had a reservation through your company to Ino Vino on 5/28/25 at 2:00pm.
When we arrived there, Ino Vino was closed. What happened? Who is at fault? I made the reservation through you.
I think there was an error. We were on a tight schedule and had to find another restaurant. What do you want to do about this?
Get back to me ASAP. You can email or call (415) 255-**** and leave a message or call (415) 902**** and leave a message.
Regards,
Deborah Sohr (the reservation was under my name)
- No pros
- All cons
Preferred solution: Apology
User's recommendation: Don't use RESY
Rohnert Park, California
Can't get a reservation because they say my telephone number does not match my email address.
- - Struggled to reserve in Kenwood, CA.
- - Worried my phone number or email is being used.
- - May take legal action and tell the restaurant to switch.
I have wasted a whole morning trying to get a simple reservation at a restaurant in Kenwood, CA. I don't intend to waste any more time on this problem but, I see from your reviews that this is a pretty common problem.
My concern is either someone else is using my telephone number or email. This could be a serious problem for me.
I want my telephone number and email removed from your system Or I will take legal action. In the meantime, I am calling the restaurant I tried to book the reservation with and suggest they use another service.
User's recommendation: Don't use Resy for your reservations.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy phone number doesnt work when you send a code to confim
when i make a reservation on line ,i dont receive a confirmation on my phone unless i call the restaurant direct.can you fix my app to make reservations?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to log in
- - Email on account is incorrect and can't be updated.
- - New account can't be created; old cell number is linked.
- - Support hasn't resolved the issue.
Ive been having significant trouble with RESY.com. My main issue revolves around an incorrect email address associated with my account.
I attempted to update it, but the system wouldnt let me make any changes. Even after trying to create a new account, I ran into another problem: my cell number is still linked to the old account, which is preventing me from registering a new one.
The inability to update my email or register a new account because of the old cell number is incredibly frustrating and has left me unable to use the service effectively.
Customer support has not been very helpful in resolving this issue so far. I hope RESY will address these issues and improve their account management process.
- Unable to log in
Preferred solution: ability to log in
Palm Beach Gardens, Florida
My phone number doesnt work when you send a code to confim
when i make a reservation on line ,i dont receive a confirmation on my phone.i can't use the app properly
User's recommendation: Please confirm at 561-676-****
Impossible to connect and reset acct as advised w Amex. Plat. Then get sent to just answer who wanted money to sort problem …srunned rest has no customer service and expect me to PAY to solve an acct
No contactable customer service
Online directed to just answer
To get to group to clear acct set up error i was asked to PAY!!!
I will be reporting this to AMEX plat
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